We have an active equal opportunities and inclusion policy at Coral Cove Out of School Club. All staff are given training on equal opportunities to ensure that anyone who comes into contact with our Club is made to feel valued and treated with respect. Our staff are also very valuable to us and we expect that they too are treated with respect. If you would like to read our equal opportunities policy please click the link below or contact a member of staff.
We have a child protection policy at Coral Cove Out of School Club. The aim of this policy is to ensure the protection of all children in our care. We have a statutory duty to ask you about any injuries your child may have when attending the Club, to record any concerns we may have and if necessary pass these concerns to Social Services Child Protection Department. If you would like to read our safeguarding/child protection policy please click the link below or contact a member of staff.
Coral Cove Out of School Club has a policy on behaviour. We aim to develop an atmosphere of respect for other people and property. Children will be helped to understand that certain behaviour is not acceptable or appropriate within the club because it is unsafe or unfriendly. Under no circumstances will a staff member smack or humiliate a child who has shown unacceptable behaviour. Instead, the child will be spoken to and helped to understand why their actions were unacceptable. All good behaviour shown by children will be praised and encouraged by the staff. If you would like to read our behaviour policy please click the link below or contact a member of staff.
At Coral Cove Out of School Club we welcome and will include children with Special Educational Needs and/or disabilities where it is clear that our service can effectively meet the needs of individual children. If you would like to read our SEND policy please click the link below or contact a member of staff.
At Coral Cove Out of School Club we aim to provide an excellent service to parents, children and staff. If you have any cause for complaint, if you feel able, please discuss it with a member of the Club team. If you do not feel happy with how your complaint is dealt with, please speak to Natasha Ingram or Alison Brooks. To read our complaints policy or to view the procedure please click the link below.